Operators Overview
Operators and platform teams need a distinct documentation layer from merchants and developers.
This section anchors the operator-facing surface of the knowledge center.
Operational themes
Operator documentation should cover:
- provider and operator health
- routing and fallback behavior
- audit trails for critical app-framework actions
- recovery and investigation workflows
- platform troubleshooting and incident response
Already visible platform concepts
Current codebase signals include:
- operator health dashboards
- provider health and latency endpoints
- app-framework audit events
- workbench and ops widget extension slots
Documentation priority
The next operator documentation wave should include:
- provider health runbooks
- routing and incident procedures
- audit and evidence collection flows
- ecosystem app operational support