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Merchants

This section is the operating handbook for merchants who run their payments, payouts, customer operations, and product configuration on Ikawaari.

What this section covers​

  • Merchant onboarding and go-live readiness
  • Dashboard operations
  • Payments, refunds, payouts, and balance visibility
  • Customer, invoice, subscription, and wallet operations
  • Security, team access, and API key management
  • Marketplace apps and merchant-facing integrations

Start here​

  1. Review Getting Started
  2. Understand Sandbox Environment
  3. Configure API keys
  4. Set up Webhooks

Core merchant journeys​

Accept and monitor payments​

Use the merchant dashboard and merchant APIs to:

  • track payments and transaction history
  • issue refunds
  • review payment analytics
  • inspect event and notification activity

Start with:

Manage funds​

Ikawaari gives merchants operational surfaces for:

  • balance visibility
  • balance activity
  • payout creation
  • payout settings and payout destinations

Start with:

Manage recurring revenue​

Use the billing and merchant surfaces for:

  • products
  • invoices
  • subscriptions
  • customer wallet application to invoices

Start with:

Extend your workspace​

Merchants can install marketplace apps and configure application event delivery and extension behavior.

Start with:

Merchant operating areas to document next​

The next implementation waves should fully document:

  • onboarding and activation hub flows
  • merchant settings reference
  • reporting and exports
  • notification center
  • compliance and identity settings
  • financial connections
  • team 2FA and SSO

Source-of-truth policy​

Merchant documentation must remain aligned with the implemented merchant route families, primarily under api/v1/merchant/* and companion module APIs.