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Compliance

Ikawaari compliance covers the checks required to activate and maintain a trustworthy merchant account: identity, business activity, documents, limits, countries, and regulatory requirements.

What Merchants Can See

Depending on your account and country, the dashboard may show:

  • identity or business information to complete;
  • required documents;
  • verification statuses;
  • actions needed to lift a restriction;
  • notifications related to status changes.

Common Statuses

StatusMeaning
pendingInformation or documents are waiting for review.
requires_actionMerchant action is required.
verifiedThe account or verified item has been approved.
restrictedSome capabilities may be limited until resolved.
rejectedVerification could not be approved.

Best Practices

  • Use accurate and consistent legal information.
  • Keep account contacts up to date.
  • Respond quickly to document or clarification requests.
  • Avoid sending unnecessary personal data in free-text fields or metadata.